Drop-In Healing Centre Guidelines

We respect each woman as the unique individual that she is. Each woman is traveling at her own rate on her healing journey and is at the place she needs to be for now.

TAMARA'S HOUSE strives to create an environment where everyone feels welcome. We request that everyone be treated with respect regardless of age, gender, race, sexual orientation, marital status, or religion.

Please respect our policy of zero tolerance to any form of intolerance. If it is not safe for everybody, nobody will feel safe.

We have a zero tolerance for verbal or physical abuse.

People who do not comply will be asked to leave.
We want to interact with one another with gentleness. We need to be sensitive, avoiding language or actions that may convey messages of violence or abuse.

Respect confidentiality We do not tell others what we have heard or who we have seen at TAMARA'S HOUSE.

Respect boundaries:

ASK EACH TIME BEFORE YOU TOUCH SOMEONE or give a hug, and respect that person's right to say yes or no.

Respect that people need to not tell their name, or answer questions, or their need for space.

ASK FOR WHAT YOU NEED!! We want TAMARA'S HOUSE to be a safe healing space for everyone.

If you are experiencing memory flashbacks, triggers or anxiety reactions, please approach a staff member or volunteer and we will try to address the situation in a way that meets your need and respects the needs of others. Let the staff/volunteers know if you are having a panic attack or need help. If you cannot talk about it, maybe you can write about it, or maybe you can use gestures to help us understand what you need.

TAMARA'S HOUSE is currently a self-directed drop-in Healing Centre. We do not offer formal counseling or therapy. Staff and volunteers are able to offer empathy, support, active listening, and give information when requested.

The complete list of Guidelines is available at Tamara's House Healing Centre or you can phone 683 - 8667 or email and we will mail you a copy.